Program Manager

This position description is intended to describe the general nature and level of work being
performed by people in this category. It is not intended to be an exhaustive list of all
responsibilities, duties and skills required of people in these positions.

Work Team:

Program

Reports To:

Executive Directors

Position Classification:

Employee

Length of Service:

2-3 years

POSTION SUMMARY

This position is open Spring 2024. The Program Manager is responsible for supervising the Program department in accordance with the mission, vision, and values of Holden Village. The Program team consists of the Village’s Education (Education Lead, Education Assistant) and Program (Program Lead, Program Associate, Art Studio Technician, Ceramic Studio Technician, Librarian, Youth Program Coordinator, Naturalist, Hike Haus Head, and Pool Hall Head) staff. The Program Manager is responsible for creating and maintaining a team budget, hiring and staff supervision, overseeing department-wide operations, coordinating long-term strategy, and fostering a positive team culture.

MAJOR FUNCTIONS

(principal duties and responsibilities; such as categories supported, staff size, volume managed, etc)

Specific responsibilities include but are not limited to the following:

Develops Program team objectives aligned with the Strategic Plan and Mission, Vision, and Values of Holden Village.
Supervises and supports the Education Lead and Program Lead. Provides ancillary support to volunteers, including Program Associate, Art Studio Technician, Ceramic Studio Technician, Librarian, Youth Program Coordinator, Naturalist, and Pool Hall Head. Supervisory duties include onboarding new staff, holding regular one-on-ones, supporting professional development, and conducting six-month reviews.
Oversee the planning for the Village’s programmatic arc, including Teaching Faculty, retreats, school visits, staff community formation, and holidays.
Participate in Village Leadership by attending managers’ meetings, participating in staffing committee, and serving as an on-call Incident Commander (IC)
Work with the Executive Directors and Partnership & Recruitment Specialist to research, identify, and cultivate program-related partnerships.
Build and manage the Program budget in consultation with the Business Manager, oversee Program purchasing, and support program staff in achieving revenue goals.
Make reports on department performance and impact to the Executive Directors.
Updates files and documentation in HoldenStack and Holden Z:Drive.
Other duties as assigned.

KNOWLEDGE AND SKILLS REQUIREMENTS

(position specifications; such as knowledge/education, skills, problem solving/decision making, risk/bottom line results, management responsibility – people and functions)

Specific knowledge and skills include but are not limited to the following:

Previous professional experience in program development, project management, education, or a related field.
Previous experience in a leadership role; ability to motivate others, delegate tasks as appropriate, foster an effective team culture, and build interpersonal relationships.
Previous experience with budget management and commitment to sustainable financial practices.
Experience or knowledge relating to arts, crafts, pottery, youth programs, library operations, and/or outdoor education preferred.

Excellent planning and organizational skills.
Effective written and oral communication.
Ability to work with people of diverse ages, abilities, and backgrounds.
Ability to shift priorities, take initiative, and balance a varied workload.
Ability to discern appropriate solutions using creativity and judgement.
Experience using Microsoft Office and Google Workspace.

COMMUNITY EXPECTATIONS

(particular knowledge/skills related to client and/or agency needs)

Has enthusiasm for, and ability to work in, a remote wilderness setting.
Is willing to participate in a mutual review after 6-month and 1-year on staff.
Commits to work in ways that support and fulfill Holden Village’s Mission, Vision, and Values and commits to the terms of the Community of Practice Agreement.
Extends genuine hospitality to all Villagers and guests; Helps new staff and volunteers integrate into the community.
Upholds and works to further Holden Village values of diversity, equality, respect, sustainability, and spirituality as articulated in the Strategic Plan.
Acts as a community leader and role model by serving the village in roles such as First Response Team, Fire Brigade, Worship, and other program events and activities.
Undertakes Work of the Village including dish team, garbology, wood chaining, and stoking.
Willing to remain in the Village during holidays to accommodate the busy guest season
Abides by Holden Village’s Community Health Protocols and Practices.
Commits to staying up-do date on all required vaccinations.

COMPENSATION & BENEFITS

As an Employee, you are eligible for the following compensation and benefits:

$25,000/year – $31,500/year salary (based on experience)
Food (three meals/day)
Housing, utilities, internet access
Free parking at Fields Point
Health insurance (medical, dental and vision)
Basic life insurance
Life Flight membership (emergency helicopter transportation based on medical need)
Simple IRA account
42 “out” days per year
14 one-way boat tickets per year
21 friends & family days and 21 half-price friends & family days per year
Completion bonus and health insurance grace period upon completion of term, equivalent to the length of term.
Access to amazing hiking opportunities, community events, teaching sessions, art studios and other educational opportunities!