Media Associate

This position description is intended to describe the general nature and level of work being
performed by people in this category. It is not intended to be an exhaustive list of all
responsibilities, duties and skills required of people in these positions.

Work Team:

Business

Reports To:

IT Lead

Position Classification:

Volunteer

Length of Service:

3-4 Months

POSTION SUMMARY

This position is open May 2024! The Media Associate works under the direction of the IT Lead to perform audiovisual (AV) support to Holden Staff and Teaching Faculty. This role will primarily function as the AV Tech coordinating daily AV coverage for both scheduled and special events. There may also be some IT Helpdesk activities.

MAJOR FUNCTIONS

(principal duties and responsibilities; such as categories supported, staff size, volume managed, etc)

Specific responsibilities include but are not limited to the following:

Coordinate the Staff’s audio/visual (A/V) needs for day-to-day use and special events.
Resolve user A/V issues in a positive and timely manner.
The Media Associate facilitates the set-up, recording, and broadcasting of teaching sessions during the summer months.
Edits and prepares recordings for audio archives and provides advice on needs for equipment replacement or repair.
Functions as the “IT Help Desk” by offering instruction, training, and support to Staff on IT and AV equipment.
Performs special project A/V or IT tasks under the direction of the IT Lead

KNOWLEDGE AND SKILLS REQUIREMENTS

(position specifications; such as knowledge/education, skills, problem solving/decision making, risk/bottom line results, management responsibility – people and functions)

Specific knowledge and skills include but are not limited to the following:

Knowledge of skills in the use of recording technology, computers, and sound systems required.
Previous IT technical support experience with excellent troubleshooting skills
Demonstrated customer service experience with the ability to interact positively with people at all levels
Patient, helpful, teaching approach to engage with users’ varying levels of technical knowledge
Proactive, does not wait for issues but checks in and anticipates event leaders needs
Excellent planning and organizational skills
Sound judgment, creativity, problem solving, flexibility, and decision-making abilities
Ability to actively shift priorities in a dynamic work environment

COMMUNITY EXPECTATIONS

(particular knowledge/skills related to client and/or agency needs)

Enthusiasm for and ability to work in a remote wilderness setting.
Pledges to work in ways that support and fulfill Holden Village’s Mission, Vision, and Values and commits to the terms of the Community of Practice Agreement.
Abides by Holden Village’s Community Health Protocols and Practices.
Extends genuine hospitality to all villagers.
Upholds and works to further Holden Village values of diversity, equality, respect, sustainability, and spirituality as articulated in the Strategic Plan.

COMPENSATION & BENEFITS

As a Summer Seasonal Head, you are eligible for the following benefits:

$350/month stipend
Food (three meals/day)
Housing & utilities
Free parking at Fields Point
Boat tickets commensurate with length of commitment
Out days commensurate with length of commitment
Access to amazing hiking opportunities, community events, teaching sessions, art studios and other educational opportunities!