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Business Manager

This position description is intended to describe the general nature and level of work being
performed by people in this category. It is not intended to be an exhaustive list of all
responsibilities, duties and skills required of people in these positions.

Work Team:
Business
Reports To:
Executive Directors
Position Classification:
Employee
Length of Service:
2-3 years

POSTION SUMMARY

Hiring Now. Priority Deadline of January 5th, 2026.

The Business Manager works with the Executive Directors to ensure the financial health and sustainable operation of Holden Village, a non-profit 501(c)(3) organization. The Business Manager has direct management of finance, guest registration, information technology, the store, and the down lake operations (Holden Bed & Breakfast and Field’s Point). 

 

The Business Manager provides high-level support to the entire Business Team, overseeing department-wide operations, coordinating long-term strategy, and fostering a positive team culture. This role leads and supports personnel responsible for the following functions:

 

  • Finance [Team: Lead plus 1-2 direct reports]
  • Registration and Business Systems [Team: Lead, plus 2-3 direct reports]
  • Information Technology: [Team: Lead, plus 1-2 direct reports]
  • Holden Village Store [Team: Lead, plus 1-2 direct reports]
  • Business Development [Team: Lead]
  • Down lake operations [Team: Lead plus 1-2 direct reports]

MAJOR FUNCTIONS

Specific responsibilities include but are not limited to the following:

Team Management (50%):

  • Supervises a team of six area Leads, ensuring the strategic establishment of goals and metrics in accordance with Holden’s annual budget process and mission, vision, and values.
  • Ensures coordination across areas within the Business Team, identifying areas of growth and professional development for team members, and providing leadership toward departmental goals.
  • Represents the department within Holden’s Leadership Team structure, collaborating with other managers to partner with the EDs in meeting the strategic aims of the organization.
  • Works with Business Team to document existing systems and procedures and provide recommendations to improve them

 

Financial and Business Development Oversight (35%):

  • Provide oversight for finance and accounting functions of organization, including: accounts payable, accounts receivable, payroll, reconciliation, taxes (employment, sales & use, Department of Labor and Industries filing, Form 941, and other WA and Federal tax reporting), purchase order process, and cash handling
  • Work closely with Advancement Team to track and process contributions
  • Ensure team maintains accurate financial records with supporting filing systems, both physical and electronic
  • Ensure annual budgets (capital and operational) are prepared and actively track performance
  • Oversee annual independent financial audit
  • Monitor cash flow to ensure financial health and to identify potential concerns; communicate proactively with Executive Directors, Investment Committee, and investment management company on cash flow needs
  • Ensure monthly financial reports are prepared and shared with the EDs and department managers
  • Work with Business Team and EDs to prepare and present financial and other reports to Holden Village’s Board of Directors and Finance Committee
  • Work with Business Team and other departments to forecast guest registrations, contributions, and other income and expenses to identify potential impacts on budget performance

 

Administration (15%):

  • Ensure required reporting and licensing with Chelan County, WA Secretary of State, WA Department of Revenue, United States Forest Service, plus other regulatory compliance necessary for the operation of Holden Village
  • Manage property and liability insurance and other business-related contracts
  • Work with HR/Staffing to negotiate and manage the Village’s health insurance programs
  • Work closely with the HR/Staffing to ensure the Village is following legal requirements for staff compensation and benefits
  • Work closely with Business Systems Lead, IT Lead, and Advancement Team to ensure multiple databases of information are reconciled to the financial system, i.e. donations and registrations
  • Other duties as assigned

KNOWLEDGE AND SKILLS REQUIREMENTS

Specific knowledge and skills include but are not limited to the following:

  • Minimum five (5) years professional experience at a senior level with P&L responsibility
  • Strong organizational, financial, and business management skills
  • Demonstrated understanding of generally-accepted accounting principles (GAAP) and business fundamentals, experience in non-profit accounting preferred
  • Experience managing personnel with clear expectations, coaching, and collaboration 
  • Strong analytical and problem-solving skills with sound judgment and decision-making abilities
  • Excellent oral and written communication skills
  • Ability to see the “big picture” while accurately attending to day-to-day details
  • Capable of interacting positively with people at all levels and in all capacities, i.e. vendors, guests, volunteers, employees, department managers, executive directors, board of directors, government agencies; along with vendor and contract negotiation experience
  • Flexible and able to adapt quickly to changing priorities
  • Proficient in Microsoft Excel, experience with Quick Books preferred 

 

To apply, please send your resume and cover letter to hr@holdenvillage.org with the subject “Business Manager Application.” Priority consideration will be given to applicants who submit materials by January 5, 2026.

Education

Holden Village is a community where your questions are valued and encouraged. Most programs led by visiting teaching faculty occur during the summer months. However, Holden also invites faculty to teach sessions for special events and retreats throughout the rest of the year.
View upcoming summer faculty.